Terms of Service
These Terms of Service ("Terms") govern your use of Apollo Net's internet services and website at apollosnet.com. By using our services, you agree to these Terms.
What This Service Provides
Apollo Net provides 5G home internet service using the T-Mobile network. Service speeds, availability, and performance may vary based on location, network congestion, and other factors.
Who Can Sign Up
Our Community+ plans are available to individuals who meet our eligibility criteria, including students, individuals enrolled in educational programs, and households meeting income-based requirements. Eligibility is based on self-certification.
Your Equipment
Equipment provided with your service is free to use. After 12 months of continuous service, the equipment becomes yours. If you cancel before 12 months, you must return the equipment. Failure to return equipment will result in a $100 fee.
Billing and Payment
Monthly plans are billed automatically via autopay. Annual prepaid plans are non-refundable. All prices include fees, taxes, and equipment costs. Your price will never increase.
How to Cancel
You may cancel at any time without long-term contract penalties. Contact us at least 24 hours before your next billing cycle. Service continues until the end of your current paid period.
Your Responsibility for Usage
You agree to use our services in compliance with all applicable laws. You may not use our services for illegal activities, to infringe on intellectual property rights, or to interfere with other users' use of the service.
Limits of Our Liability
Apollo Net is not liable for service interruptions, speed variations, or damages resulting from the use of our services, to the fullest extent permitted by law.
How Disputes Are Resolved
Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, in the state of North Carolina.
Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes via email or through our website.
How to Contact Us
Email: help@apollopremium.club
Phone: (984) 250-0081